Express remote IT services
A free consultation, one call, a clear result. We call you at your chosen time and fix the problem together via screen sharing.
Express diagnostics
In 60 minutes we remotely pinpoint the exact cause of the problem and give you a solution plan.
Slow computer
System cleanup, startup optimisation, disk and memory checks, driver updates.
Viruses and security
Malware removal, protection setup, password and data hygiene audit.
Internet and Wi-Fi
Router configuration, connection troubleshooting, network speed improvements at home and in the office.
Email and Office
Outlook, Google Workspace and Microsoft 365 setup, syncing and troubleshooting.
Data and backups
Recovering lost files, setting up and maintaining automatic backups.
Help choosing hardware
Laptop, phone, printer or accessories — we pick the model for your needs and budget and compare offers.
Phone and tablet diagnostics
Slow performance, fast-draining battery, full storage, backups and moving to a new device.
Laptop diagnostics
Overheating, noise, screen or keyboard faults — we tell you whether repair or replacement makes sense.
Windows and macOS updates
System reinstall, licences, update errors and driver incompatibilities.
Smart home and TV
TVs, speakers, cameras and other smart devices: Wi-Fi setup and connecting them together.
Advice and recommendations
Choosing software, cloud storage, licences and practical IT solutions for homes and small business.
What's included
- A 60-minute call with a certified IT specialist
- Secure screen sharing and remote access
- Diagnosis and resolution during the call
- Written recommendations by email afterwards
- A free short follow-up call after 7 days
Most common call topics
- Computer is slow or freezing
- Viruses, pop-ups, security
- Internet / Wi-Fi problems
- Printer, peripherals, devices
- Email, Office, cloud services
- Data recovery and backups
- Phone or laptop diagnostics
- Help choosing hardware
- Company network or server question
- Website development consultation